Complete Shipping Information, Terms and Conditions

Shipping Method: Us/ canada/Mexico orders will be shipped via UPS ground or USPS UNLESS special instructions are given.

 Returned Shipments/Cancelled Orders: All shipping charges of returned shipments will be the customer's responsibility. No merchandise returned after 5 days will be accepted unless good's are defective or shipped in error. All returns are subject to an inspection upon return. In case of defective merchandise we reserve the right to credit or replace that item at our discretion. Parts or Choppers returned and or canceled orders are subject to a restocking fee of 30%. Refunds take approximately 6 to 8 weeks to receive the refund. Money will be refunded in way purchased.

Damaged Goods: Products damaged in transit must be reported to the carrier. Save all packing lists, shipping cartons, and packing material until you have contacted the carrier. We will do everything possible to speed the process to get you a replacement or appropriate credit.

Shortages: All credit and claims for shortages must be reported to within 24 hours. Make sure you open and THROUGHLY inspect ALL cartons and packing materials and tell how many cartons you received. Also, please make sure you count the amount of packages you receive before you sign for them.

Special Note: All descriptions contained on this web site are subject to change without prior notice. We will do everything we can to keep our web-site updated. Items can be withdrawn from sales at anytime. Item can be on back order. We are not responsible for typographical errors. NWCB builds the chopper bicycles, and all of the NWCB Originals, other parts are from out side sources.